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Posted by jane s, 05-20-2000, 03:27 PM After hosting with 9net for two years, they get bought out by concentric and their costs go up. An additional 10 dollars per month along with 2 per IP. With their 35 set-up who can afford to resell with them. The control panel was great until I discovered that I couldn't delete accounts. I have been waiting one week to delete 14 domains. Why? I am moving, slowly with care. My clients deserve the best, and no disruption of service. In the meantime I am losing money by waiting for 9net to remove those accounts, hey, that means they make an extra 28 dollars when you calculate 2 per IP. I have more to go. I am now leasing my own servers from the best and starting my own reseller program. My program will include all the things that I couldn't get from my last three hosts.Saturday (EST) 3:13pm - The accounts still have not been deleted. I am sure they are waiting until after the next scheduled billing to do it. Whats worse is now I have even more domains to delete. Just got off the phone with 9net, they transferred me to support which was closed. When I called back and asked why did I get transferred to support if its closed, I was told to call back directly. After calling directly I got a machine and was told to leave a message. So I call back the main number from the website, you know the one where they await customers calls. I was told the phone systems just went down, that I could leave a message. So at this moment, 9net has one person working the phones, who has no computer access or access to any professionals. Lets toast to great service and may this company soon get lost and take people out of their misery. ------------------ Jane S www.kaliweb.com
Posted by UNIXIELHOST, 06-15-2000, 01:08 AM Sorry to hear, did you moved out 100% completly? Maybe I can help you to solve your old problems. Email me at joseph@sarasotaweb.net for details.
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