Any experieneces of ADEHost?

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Posted by Dr Strangelove, 12-18-2001, 10:31 PM
Anyone used these guys or know what they are like?
Posted by sqposter, 12-19-2001, 01:01 AM
they got 2 positive reviews within a search here. they had problems but solved them. someone told me that the Custoemr service is good. they tailor to resellers -sqposter / Michael
Posted by Dr Strangelove, 12-19-2001, 06:54 AM
Yeah, I did the search. I need CFML so they seem to meet my needs. I asked because I also saw some neg stuff too and their 3rd party merchant account site (adebill.com?) is broken/unfinished and has been for a while which doesn't look good. Thnx, BTW
Posted by DjPaj, 12-19-2001, 09:14 AM
Yeah ADE is a good host. They only offer reseller packages though,they no longer offer Shared Hosting eventhough it is still listed on their site. They have been having some trouble with their Win2K plan and also with the SQL Server lately, but they have keep us informed for the most part. I joined on with ADE as they were starting to have problems with their MS SQL and Win2K Servers, but from reading their forums and talking to others, this seemed to be the only time this has happened, just my luck right The customer service is great, Asher and Ein are very helpful. The only complaints I have is that their Win2K server is a little slow and that MS SQL is still down. Other than that good host, and great customer service. Hope this helps!
Posted by Dr Strangelove, 12-19-2001, 09:33 AM
Thanks, DjPaj (is that Indian and do you do Cricket?) Actually, I think it was your post that made me stop and think. You still have in a way 'cos its the W2k MS SQL stuff I'm after! How slow are the servers and how long has the MS SQL been off? Do you know what the problems are?
Posted by idle, 12-19-2001, 10:19 AM
i was a technohosts reseller, and then technohosts sent all thier shared hosting accounts to adehost, however adehost told me i couldn't have my account unless i paid them on top of what i paid technohosts for my account, watch your asses with them as they wanted to make me start paying them monthly after i had already paid for my account. i am now a reseller with technohosts once again as adehost was giving me problems. hope this helps out Last edited by MattF; 12-19-2001 at 08:54 PM.
Posted by DjPaj, 12-19-2001, 12:41 PM
Well I know that the SQL Server crashed a couple of weeks ago and I know they have been working on uploading an upgrading their SQL Server, but they are doing all that from a dial-up modem, for reasons Asher explains on the ADEHost forums. See the link below. I guess this is the first time SQL Server has gone down for them. For a company to offer MS SQL server and Cold Fusion for the costs they offer and for the customer support they are providing, I am gonna stick by them and wait until they can get everything working. Also for the speed issues and site issues, my site never went down until I took it down for re-design. It was a little slow loading, but I included a post from Asher from ADE below If you want to check out the posts for the ADEHost problems, go here: http://www.adehost.com/forums/viewforum.php?forum=1&231 And I also know that Asher is on this board once and a while, so maybe he can help you out. Hope this helps! oh yeah and: Ans: No and No, actually I am japanese
Posted by Synergy, 12-19-2001, 11:23 PM
Nippon Jin Desu Nee
Posted by Asher S, 12-20-2001, 01:35 AM
Excuse me for being a proper webhost, here's what this person was asking: 3GB space and 30gb transfer a month And when the time for renewal comes he doesnt want to pay because he paid for a 'lifetime webhosting account' Yeah thats real. Who do you think is right? I offered a decent compromise to him, if he did'nt take it is it my fault? Hope this clears up any misunderstandings. Regards, Asher.
Posted by ASPCode.net, 12-20-2001, 03:36 AM
Well, actually it is. When you made that deal with Technohosts about taking over all shared accounts these stuff should have been thought of. If you ask me these accounts should never have been moved - Technohosts should have taken his resposibility - I mean if you offer lifetime plans then you should be able to give them that - it is as easy as that. Also by reading the thread from your forum mentioned here, I see you take the same 'blame someone else' position: No it is not your fault, but it is your responsibility. I don't want to rack down on you or Technohosts, just sharing my point of view and saying it is sad when the customers comes in between.
Posted by Asher S, 12-20-2001, 03:55 AM
ASPCode, its not directly our fault. When we did sign with this NOC it was performing excellent. We certainly cannot spend a lot $$$ to shift our clients can we? We did that once before, but its not worth it. And just FYI, there's no such thing as a lifetime hosting account. Technohosts just offered him one because they thought that their b/w and space consumption would never exceed 5gb / 1gb See my point? I however run a proper hosting company not some small operation. ~Asher.
Posted by Asher S, 12-20-2001, 03:58 AM
Just to add, this is a reseller account this person was demanding. Not a shared account.
Posted by ASPCode.net, 12-20-2001, 04:14 AM
Sure there is, if they offer one then that's what the client should get. It's like unlimited bandwidth. If hosts are stupid to offer it then they should deliver it. Even if they loose money on it - they gotta take responsibility for their bad business deals as well as for the good ones.
Posted by Asher S, 12-20-2001, 04:19 AM
When we agreed to take those clients over we did not even know about these 'lifetime accounts' thank God there were only a few. All of the rest took the offer I made them. This person failed to understand my point, 30 gb a month for 'lifetime' equals unlimited b/w, think about it. also my servers arent in globix hence they dont use cogent. my servers are connected by a verio connection hence the b/w is expensive so i cannot afford to give away huge amounts of transfer without being paid for it. Think what you may but that is not how a real webhosting company operates. ~Asher.
Posted by Asher S, 12-20-2001, 04:22 AM
I just saw that ADEbill part right now. Let me say a few words. Its because its a very big project and takes time to complete. We're expecting it to be done by the end of this week. Regards, Asher.
Posted by ASPCode.net, 12-20-2001, 04:42 AM
Asher, I understand what you are saying and sure you made the right decision ( business wise ) to 'sacrifice' those few accounts - I mean otherwise in the end your company might have gotten into financial trouble resulting in lots of unhappy customers ( all ) - my only point is that these type of things must be sorted out before a agreement to take over clients is done. I really don't think bad of you and your company.
Posted by Asher S, 12-20-2001, 04:47 AM
Thanks If only we'd known about these 'lifetime' accounts sooner ~Asher.
Posted by Dr Strangelove, 12-20-2001, 09:56 AM
Asher, I'm not sure you're "enhancing" your service here. Firstly, I think ASPCode makes some fair points about lifetime deals. You may not like the situation but you _do_ have responsibilities. The problem resides more with you and techhosts. Secondly: adeill. As a "proper" company shouldn't you promote your service when its complete!? To put a web site up lack that, on a financial service for Christ's sake, before its finished and without a note to that effect looks very unprofessional, IMHO. I'd want a reliable host not someone who always thinks the prob lies elewhere or who provides half-finished solutions. Think about it.
Posted by Asher S, 12-20-2001, 11:30 AM
Look i run a professional hosting company here, there is no such thing as lifetime hosting. Anyone who beleives that doesnt know much about hosting. Thats the plain fact. The second issue, im not promoting ADEBill as a full service at all, we've only taken pre-signups as yet. No major advertising. Lastly are you acusing me of lieing? If so then you do not know me at all for I dont lie And we dont provide 'half-finished' solutions as you say. Neither is adehost is a half finished solution. Its a full blown professional hosting company, not some kiddie-run hosting firm with a server or two. ~Asher.
Posted by TimPD, 12-20-2001, 11:36 AM
Excuse Me Mr Dr Strangelove There is no such thing as lifetime hosting. You sure as **** don't know how going you're going to live and can't get a lifetime of hosting. You can pay monthly as long as you wish or pay yearly but you can't pay a damn lifetime of hosting it is not happening no way no how. How dare you accuse my friend of lying. They're in the process of finishing AdeBill and I think you should stop accussing him of **** when you don't even know him!.
Posted by cgrey, 12-20-2001, 03:08 PM
As a former adeHost customer (not a reseller, just a 'little guy'), I can tell you that my experience with them in the month I spent with them has been their promises of 'repair times' are generally over-enthusiastic. A few examples: The bandwidth issue that they're now saying will be done when their new NOC is completed in January has been a problem that since November they have been saying will be fixed in 'a couple of days'. It wasn't until myself and a few other members in their forum began to point out that there were more than just server performance issues causing their slowness, that they 'discovered' (or at least acknowledged) that their NOC is responsible for the issue (well, until yesterday, when they switched back to saying it is *partly* the NOC, and *partly* the Win2K server). To give you an idea of how bad the performance is, the day I cancelled my account, I attempted to FTP my site (all 18MB of it) down over both a T3 as well as a cable modem. It took almost 2-hours over the cable modem, and never did complete over the T3 (after six hours, and seventeen server timeouts, the FTP server finally began refusing connections). Typically, I download 18MB over the cable modem in around 4-5 minutes. The SQL server has been down for almost 2-weeks now. The last 'publc' stantement from ADE about it, was 5 days ago, when they said they were having a new box for SQL set up. Apparently that still hadn't been done as of yesterday, since the SQL server still wasn't working then. A few of their clients have pointed out that there is no security on their FrontPage extensions. Anyone with FrontPage that knows your web address (hosted on their Win2K box) can log in ANONYMOUSLY and MODIFY your site. ADE dismissed this as a 'bug' with their control panel software (Hosting Controller), however a quick trip to HC's forum turned up a message that points out this problem is NOT a bug, but a configuration issue in the way the account is set up, and who is given access to what by default. Fortunately, it is easy enough to change, but they should change their default setup to not leave it to inexperienced clients to have to find and correct this on their own. Finally, during the one 6-hour period of downtime that we experienced this past month, their support was notably 'absent' (not responding to Email, unavailable through IM, and nowhere to be found on their forums). Afterwards, their answer was that if they spent time answering their customers and keeping them updated, it would have taken them away from doing the repair that was needed (a 30-second post in their forum updating their clients about the situation would have done wonders to get them all off their backs). Asher and Ein do seem to try (and are USUALLY pretty responsive when it comes to support), but many of these things either go unfixed, or their promises of when they will be fixed often come up way short, or the issue gets 'passed off' as being someone else's problem (as in the case with FrontPage and the NOC). Based on my experience, I wouldn't hold my breath for the performance (or any other issues that aren't currently resolved) to be fixed in January - I've heard them all many times before. Last edited by cgrey; 12-20-2001 at 04:55 PM.
Posted by Dr Strangelove, 12-20-2001, 04:20 PM
I didn't say there is or should be. You are missing the point. Its the way you deal with these things that is the indicator. Anyway, I'm much more interested the issues below. But you got a web site up there! You are even using the address in your sig! Doesn't appear to be the case, sad to say. Judging from comments here you have a service, adebill, not complete, yet publicised. You have a web hosting company offering shared service that a customer of yours say you don't in fact now offer. And you have a service being offered with MS SQL that hasn't been available for some weeks seemingly. That doesn't sound "professional" of "full blown" to me, more puffed up. Are you offering shared service as of now? Do you have MS SQL available now?
Posted by Asher S, 12-21-2001, 02:07 AM
Charlie you only have terrible things to say about us As we speak the sql issue is being fixed after long weeks of finding out what was wrong with it to begin with. Lastly i offered you your money back but you didnt contact me at all. ~ASher.
Posted by Asher S, 12-21-2001, 02:09 AM
FYI - we cannot setup a new box for SQL until our NOC allows it. They dont want to slow down the performance as is already.
Posted by Asher S, 12-21-2001, 02:12 AM
Btw, our performance over the last few months has been nothing but excellent, every host faces a few ups an downs. There is not one host here who hasnt had problems. ~Asher.
Posted by cgrey, 12-21-2001, 09:25 AM
Asher, you say I only have terrible things to say about you - but am I making any of this up?? Let me see if I understand this right. You just posted THREE messages in a row. One saying your performance has been nothing but excellent in the past two months, and directly before it you say your NOC won't add another box to slow down performance because it is already. So which is it, Asher? Is your performance 'nothing but excellent', or is it slow? And is the SQL server being fixed as you speak (you said this three messages back), or is your NOC not installing it until their performance issues are fixed? Does this mean it will be at least January (when you say your NOC is 'fixing' the performance problems) before the SQL server will be working? So, that will mean over a month (IF this happens when you say it will - so far your track record hasn't been great in this area) with no SQL server? Is your adeBill software SQL based? If so, will it be done by the end of this week (which is now today) as you said earlier in this thread, or will it be done whenever SQL is finally up? HOW can you say your performance over the last few months has been nothing but excellent here, and acknowledge you are having problems in your own forums? Do you consider it 'excellent' performance that it takes 2-hours to FTP an 18 Meg site (over a broadband connection that takes 4 minutes to download an 18MB file elsewhere)? Even your MAIN website takes 20 seconds or more to load the first page at times. YOU even said, in your own forums, that you are having problems with both your NOC and your Win2K box!! When was the last time your SQL server worked? Finally, I absolutely DID respond to your offer to refund my money: "I did what I had to, to get the service I felt I needed. No need to refund my payment, Asher. It's not about $5/month, it's about having a site that works. " You can find this on YOUR forum: http://www.adehost.com/forums/viewto...=59&forum=1&13 I also sent a notice of cancellation through your 'contact' system on your website. Maybe you never received it if it is SQL based...
Posted by Asher S, 12-21-2001, 09:35 AM
Charlie, FYI - Our performance was excellent before you joined up. If you like we can give you tons of emails about our performance from our satisifed older clients. Every host eventually faces problems and i guess this was due after months of stable operations. Secondly SQL has been fixed after days of headscratching. The problem was in a few ip scans and hotfixes. Our tech team came thru when microsoft couldnt ADEBill runs off mySQL on LINUX off 8 dedicated servers, its a huge project it cant run on 1 server. LINUX is far more reliable than windows2000 can ever expect to be. The new manger takes over tommorow or day after, thats when the upgrade is also done. The box software issues have also been fixed. EVERYONE needs time to do things at their own pace. We do them right, not temporary fixes. Our clients have been assured that this will not happen again. And sorry i didnt see your message im a bit short sighted As for our b/w issues, test our site, the speed is starting to stabalize. A few of those 'monster' boxes have been turned off as to our knowledge. By January our clients will be able to download at speeds of upto 400kb/s confirmed. Just FYI - Before November our clients COULD download at the rate of 400kb/s. I hope this clears up any misunderstandings that people have about ADEHost. Lastly, just find one host on this forum that hasnt had problems and i'll give you a dedicated server for free LOL Regards, Asher.
Posted by strykenet, 12-21-2001, 01:39 PM
Ok......now first, ADEhost kicks ass. Second, Technohosts sucks. Third, all who don't agree with me can..erhhmm...... sorry. Uhh yeah, ADEhost is a good host, sure they got their ups and downs, but they are a very good company. They have many customers, and are always busy. But they get things done correctly. I personally think the preformance part is the fault of NOC, not ADEhost. And another thing, with this "unlimited". There is no such thing. There is no such thing as "lifetime" either. That would cost a fortune. $5 a month. Life time can be over 40 years. 40x12 480x5. It would cost $2,400 if it was a $5/month plan.
Posted by TechnoHosts, 12-21-2001, 10:46 PM
Asher, You claim we use cogent ay. Globix doesnt even allow that, as really its a competiting company. We use Globix fiber network which is disputably way better then your verio connectivity through *******. Chris Gentile
Posted by dbnet, 12-22-2001, 12:05 AM
Popcorn anyone ?
Posted by Asher S, 12-22-2001, 02:11 AM
Yeah send some over here.
Posted by strykenet, 12-22-2001, 02:24 AM
Removed: Rudeness will NOT be tolerated>> Last edited by Chicken; 12-23-2001 at 11:42 AM.
Posted by JustinH, 12-22-2001, 03:05 AM
It's unfortunate to see this. Even if Verio is better (which I'm not saying they aren't) making yourself look bad doesn't really improve your point. I'd recommend using a little better taste in your posts. Last edited by Chicken; 12-23-2001 at 11:43 AM.
Posted by strykenet, 12-22-2001, 03:09 AM
edit>> I don't like technohosts, my site was down for 3 months because of them. They gave me the <> run around, and they even set up my account at ADEhosts badly to. <>. ADEhost is setting it up right. They are very helpful. They have what I want, and they are nice! Last edited by Chicken; 12-23-2001 at 11:45 AM.
Posted by mbugbee, 12-22-2001, 12:37 PM
How can you even tell when your servers are down 24/7
Posted by sqposter, 12-22-2001, 09:22 PM
this has got to be the most interesting thread on the board right now. I'll take my popcorn with butter please
Posted by dbnet, 12-22-2001, 09:36 PM
You mean most childish post on this board oh and sorry we ran out of butter yesterday
Posted by strykenet, 12-22-2001, 09:43 PM
Childish yeah right, if you think having my site down for 2 motnhs by som guy named Chris Gentile who lives in Ohio, who was about ot have a visit by me childish, lol, your mistaken. It's obsurd!
Posted by Dollac, 12-22-2001, 11:57 PM
Good Day, After reviewing the posts placed within this thread I am drawn to one distinct ending, the claims of some of the individuals/companys as being professionals is not being supported. For example some posting contain astreks that are meant to cover words that would not be contained in any acceptable business letter, memo, post, etc. Also engaging in what in essence boils down to a tit for tat, he said she said arguing match does not reflect the proper image or follow the 'best foot forward' theroy of business dealings. My suggestion to some would be to improve the wording in your messages. Even if the point that you are trying to make is valid the less than acceptable wording and general tone decreases the value of the point leading to the message not being taken as serious as it should be.
Posted by sqposter, 12-23-2001, 01:16 AM
What? no butter! Darn, Oh well off to the next thread then... seeya
Posted by Asher S, 12-23-2001, 01:23 AM
This post has gone WAAAY offtopic.
Posted by TimPD, 12-23-2001, 02:41 AM
really.
Posted by Dr Strangelove, 12-23-2001, 07:33 AM
Well said Dollac. Yes it has a bit. Back to ADE. Asher, just to finish off, I notice you didn't answer my question about shared services and MS SQL earlier up the the thread. Can you offer those today or not?
Posted by Asher S, 12-23-2001, 08:51 AM
Yes i can our service is functioning perfect at this moment. Those minor issues resolved, mssql fixed etc. Speed is still an issue guaranteed to be resolved by Mid-January. as our noc says If you wish to contact me directly, im available at msn: dreamhacker@evil.co.uk ICQ: 77893537 AIM: KyoSakazaki regards, Asher.
Posted by vibehosts, 12-26-2001, 01:46 AM
Here is wut i think about techno- I was taking in by their false statement 99.99% uptime where as it actually meant 99.99% downtime Their 24/7 tech support actually meant 1/7 techsupport Though I have had good experiences with Ade Last edited by vibehosts; 12-26-2001 at 02:03 AM.
Posted by kwimberl, 12-28-2001, 03:17 AM
I truly hate to even post anything as a part of this thread. However, I do feel I need to clarify something here. As has been pointed out in other threads, TechnoHosts has NEVER had a direct deal with Globix. They have dealt with kikko.com from the start. Kikko does have a cage in a NYC data center of Globix's as well as some other data centers. Kikko's pricing scheme does not make a lot of sense to me. Many of us know that they use cogent bandwidth in at least one of their data centers and this helps to explain some of this. HOWEVER, cogent is NOT used in the NYC Globix data center (nor any other Globix data center). I hope this clarifies a little. As one who DOES use Globix and knows it's a wonderful data center, I hate to see this sort of flase information and assumption come out about them or those that use them.
Posted by Asher S, 12-29-2001, 04:22 AM
http://www.webhostingtalk.com/showth...threadid=30068 They've also recently announced that they're filiing for chapter 11 bankrupcy What an excellent datacenter Please dont take me wrong here, their datacenter may be very good but their management sucks.
Posted by kwimberl, 12-29-2001, 04:49 AM
hmm. I'm curious where you get your information. Is this purely based on hearsay? I see no indication that chapter 11 has been filed. Here are the facts: http://www.globix.com/dynamic/htmlos...15134100017113 Anyhow, this is off topic.
Posted by Chicken, 12-29-2001, 05:09 AM
http://www.siliconvalley.com/docs/ne...e/1716379l.htmA penny? http://www.atnewyork.com/news/articl...723221,00.htmlThose 1.4 million shares were worth $14,000 at one point yesterday. *That* would have scared me. http://investdb.theglobeandmail.com/..._symbol=GBIX-Q http://investdb.theglobeandmail.com/...listing=GBIX-Q http://investdb.theglobeandmail.com/...param_1=GBIX-Q
Posted by kwimberl, 12-29-2001, 05:13 AM
THAT is scary. If only I had been watching the market yesterday. I think I would have bought a bit. hehe
Posted by Asher S, 12-29-2001, 05:20 AM
what i've posted is a bit of news thats been going around for quite a while. i dont post unverified newsbits

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