calling resellers, Unlimited/Unmetered

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Posted by DigiCrime, 10-03-2002, 02:14 AM
So in actuality.... if your offering Unlimited/Unmetered, do your customers actually take advantage of this?? If your server is setup for 300 gigs of bandwidth and a customer is taking up almost 200gigs of it (60-70%) then what do you do? Still offer the unlimited or throttle it? Im curious...
Posted by c3r3br0, 10-04-2002, 12:09 PM
but it might be somewhat of a "trade secret". You can never have unlimited anything for your services, because there is always a limit ot what the server and network can handle so really you're selling a dedicated server or network. You're saying that with unlimited bandwidth, "Our network is yours". If that's the case then the client should be able to sue if anyone else is on the server because technically they are paying for the unlimited, and whether they use it or not doesn't matter. In addition, even if the "unlimited" is advertised, there is probably a limit on resource consumption on the server that is spelled out in the TOS. So you have unlimited bandwidth based on cpu and memory consumption. Sinmple test would to use your account to setup a proxy server and see what they say after a day or two. I don't know, this horse is deader than dead and has been through multiple lifetimes. I personally trhink it is a tactic used to "trick" the uninitiated. Not good business in my etyes, but hey that's just me and I'm sure there is hundreds more with the same opinion and hundreds more with an opposing opinion. Last edited by c3r3br0; 10-04-2002 at 12:17 PM.
Posted by okihost, 10-04-2002, 05:41 PM
Digi, I dont think that anyone really uses as much bandwidth as they think they need.. The "unlimited" hosts 99.999% of the time have something tucked away in there TOS about overusing server resources which basically boils down to if you use more than the normal amount of bandwidth that we already have set (usually 1-5GB) then that is considered using to many resources.. The reason these hosts get away with it is because 99.9% of clients dont use much bandwidth at all.. and the other .01% you can go hear screaming in the Web Hosting forum
Posted by SoftWareRevue, 10-04-2002, 06:30 PM
If you offer something you cannot deliver, you are no different than a thief in the night. No "IMO" or nuthin. You're selling something that you don't have. I don't think that's legal anywhere. I think if I stood on the corner and sold new automobiles for $200 each, and then said, "Well you really need to look at the terms you agreed to first. We said they were new. We didn't say you could actually use them; or take possession," I would be warming a jail cell pretty quick. I really don't understand how the practice is allowed to continue.
Posted by greatbeast, 10-05-2002, 01:49 AM
Its allowed because people are allowed to be stupid and believe it. Look (for example) at car advertisements. New car for $50 a month, no down payments, with warranty. THEN look at the bottom of the ad where it states that the price is only good for three months, the the TRUE price will kick in. If people are dumb enough not to read the fine print, then that is their issue. And technically, all one has to do it not THROTTLE a certain websites bandwidth (technically transfer but the word is misused) then they ARE unlimited by the host...up until the point that the pipe gets flooded, and its obvious that the host doesnt have the resources for that account. As for unlimited storage...well there is NO way one would possibly get that, it simply isnt logical or possible no matter which way you slice it.
Posted by John1973, 10-07-2002, 08:50 AM
Unlimited SUXX, how people can be so stupid to buy it?
Posted by Theogc, 10-07-2002, 11:50 AM
There is some "TRUE" unlimited hosts. Dont accuse all of hiding TOS rules or over selling service.
Posted by wmac, 10-07-2002, 12:03 PM
Perhaps there is only one unlimited host. That's God
Posted by Chicken, 10-07-2002, 01:21 PM
Yep, some providers have found the magic fountain of unlimitedness and are able to offer an unlimited amount of something for a fixed price. Those of you not offering unlimited just like to rip off your customers. Shame on you! Shame! Shame! Shame! You need to look for that fountain like the "true" unlimited hosts have... get going you! It's out there I say, it's out there! While you're out... can you pick me up a couple of leprechauns? Thanks, I'd appreciate it...
Posted by mdrussell, 10-07-2002, 01:29 PM
Please enlighten me as to how there are true unlimited hosts. Considering that bandwidth availability and diskspace is not infinite, I'm afraid it's not possible.
Posted by Theogc, 10-07-2002, 01:36 PM
Ever hear of somthing called upgrading as you sell?=)
Posted by mdrussell, 10-07-2002, 01:39 PM
Yes I have, and? Are you trying to say that upgrading as you sell makes unlimited possible?
Posted by Theogc, 10-07-2002, 01:44 PM
voxtreme-matt" every post i see you do has something negative in it. Are you having problems excepting the simple fact that a host may be better then you? Its a simple question, dont get mad. Yes infact upgrading as needed makes unlimited possible. If a host is nearing the max of his web space he/she should simply add more space, same with the bandwidth. Its not hard, its simple as buy it, plug it in, sell it
Posted by Chicken, 10-07-2002, 01:44 PM
Upgrading is one thing, offering unlimited in the first place is another. Good luck trying to convince someone that they need to be upsold after you've offered them unlimited space and bandwidth. You're only real option is to dump them as a client, and that's idiotic. None of this directed to you, or any one certain person -just unlimited weasles in general.
Posted by Theogc, 10-07-2002, 01:47 PM
Thats my point, if your space is getting low, you should upgrade before your client even knows, figure about a 60% usage before an upgrade. would that be safe enough?
Posted by mdrussell, 10-07-2002, 01:48 PM
As Chicken said, its directed towards unlimited in general and not yourself. Any personal feelings towards you are not aired in any of my above posts - I'm just stating the flaws in your argument that unlimited is possible. What happens when the hard drive is full? What happens when the server can't take any more hard drives? What happens when the datacenter is full and can't take anymore servers? What happens when there is no rackspace available? What happens if all available bandwidth in all available datacenters is maxed out? Yes, its unlikely, but it's possible - making unlimited impossible. I won't waste any more of my time posting here... hopefully you will have seen the light, if not, I'm sure one day you will. Edit: With regards to my problems with accepting that other hosts are better than us, as I clearly stated in another thread discussing us which you kindly flamed, I have no problem with it. I am quite happy to state that any unlimited host would land themselves at the bottom of the table in most people's opinions though. Regards Matt
Posted by Typhoon, 10-07-2002, 03:01 PM
If Joe Bloggs bought a plan for $35 a month and it had unlimited bandwidth. What if he used 200GB of bandwidth in a month and the host had to purchase the extra bandwidth at ~$3 a GB.. Tell me how that works.
Posted by c3r3br0, 10-08-2002, 03:47 PM
You actually believe you sell unlimited hosting. If you sell me unlimited bandwidth why should it matter whether or not I use it? If your customers pay for a plan that is 400MB of space and they only use 100MB, do you give them a refund for the other 300MB? Probably not, because whether or not they use it, they bought it and they had the opportunity to use it if they wanted to. The fact that you actually sell unlimited bandwidth means that you can only have one customer, because regardless of whether or not they use that bandwidth it should be there if they want to. What you're doing because you put unlimited as a service description is your renting out a 3 bedroom house, but since the person in there is only using 2 bedrooms, you rent out the third bedroom to someone else, until the person decides to use the third bedroom. Yet he/she is still paying for 3 bedrooms. This is inspite of the fact that there isn't unlimited anything, except maybe air and that is probably debatable as well.
Posted by sds, 10-10-2002, 04:49 AM
Amazon and Microsoft could save a buttload of money if they would just open a $1.95 account with an "unlimited" host. Jeff Bezos and Bill Gates must not know how to run a business I'd love to see the sign-up form - Last: Gates First: Bill Domain: Hotmail.com Plan: UNLIMITED! Price: $1.95 Last edited by sds; 10-10-2002 at 04:56 AM.

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