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Don't believe ----- netrillium.net




Posted by yalujiang, 02-23-2003, 02:06 PM
they have so bad service .they dont offer the real 30-day money back guarrantee. they only get your money . I am cheated by them. Everyone have to take care before buying their hosting they refund me nothing,but they told me that they had refended.I think they always do that ,not only me. I must let everybody know that in case that they continue to cheat others.

Posted by sHosts, 02-24-2003, 11:28 PM
I don't see how you were even able to order. I get a mySQL error whenever I try to view their order form.

Posted by Akash, 02-24-2003, 11:33 PM
It's because they are using phpmanager and phpmanager's services are down

Posted by kickmybutt, 02-24-2003, 11:57 PM
Yea, phpmanager is DOWN! Go figure!!!! I tried that pile of scripts for a few days. I would have been better off spending those wasted days with my ex-wife!!!! I finally wised up and went with http://www.whmautopilot.com/autopilot.php

Posted by Goliath, 02-25-2003, 09:39 PM
I just talked to the tech support of phpmanager as I was testing the trial version, and they assured me that the connection to their site was removed/fixed. What a crock... stick with whmManager. It's free, opensource, and does the same thing phpmanager does (phpmanager actually "borrowed" whmmanager code), with just a few less billing options and no help desk. Personally, I rather write my own billing additions than deal with some other guys server going up and down and screwing my service.

Posted by Locutus, 02-25-2003, 09:53 PM
Hi, please read this thread: http://www.webhostingtalk.com/showth...ght=phpmanager

Posted by Goliath, 02-25-2003, 10:39 PM
Ah, your everywhere dude! Do you live on webboards, or are you really omnipotent, heh. Anyways, good to know. At the very least I know your tech support is definately not asleep on the job. Sounded like a "yeah, they fixed it, now it's broke again" scenario. Anyways, I'll keep playing with the trial for a while, but I'm gonna wait a few weeks on a purchase of phpManager. I'm not familiar with you guys, so I'm not sure about your track record on stuff like this. I've yet to check out the ticket desk system for it to see how it compares with PerlDesk, so I've got more to check out... but those damn sql errors are annoying as hell, especially with the little iframes. Makes the errors almost look like a background pic, heh.

Posted by sidez, 02-25-2003, 10:54 PM
Dude, are you going around.. testing webhost and asking for refunds? http://webhostingtalk.com/showthread...hreadid=111635 There was also another thread in Webhosting section regarding Netrillium(can't find it though)

Posted by yyss11, 02-26-2003, 09:50 PM
It is true! they refund nothing , but they also email to tell me that they have refunded . angry !

Posted by Netrilli, 02-27-2003, 12:53 AM
We refunded you every cent. The refund was accepted by Paypal and it was sent to the e-mail address that you used. Not to mention that the name of the Paypal account, matched the name of the person who ordered. I told you once this matter was settled, and the payment was collected by you. If you have problems - contact Paypal. I have plenty of evidence to prove that you have been FULLY refunded.

Posted by Netrilli, 02-27-2003, 12:53 AM
It looks to be so.

Posted by Netrilli, 02-27-2003, 12:56 AM
I doubt the Phpmanager problem has been fixed. They emailed everyone saying to use the new config file, so we did. We can see how well that worked

Posted by yalujiang, 03-04-2003, 04:35 PM
Netrilli:after i have used GISOL, i used your service,now giso have refunded me 50%,but you return me nothing.It is your fault ,you dont admit.i will continue tell everyboby ,untill you...... Last edited by yalujiang; 03-04-2003 at 04:50 PM.

Posted by yalujiang, 03-04-2003, 04:49 PM
Netrilli The following letter i received from gisol .They offer bad service ,but they apologize.And you???If i have received 16$, i say nothing.Now?? Dear xxxx, Recently you have requested personal assistance from our Online Support Agent. Your request has been completed. To view the solution to your request, please login to: http://ticket.gisol.com/ If we do not hear from you within 48 hours, we will assume your issue has been resolved. Thank you for allowing us to be of service to you. Sincerely, Global Internet Solutions Ticket Details: -------------------------------- Subject: 30-day Money Back Guarantee Name: xxxxx Username: yalu ---------------------------------- We wish to apologize for the inconvenience you experienced with your account. We appreciate your patience and would like an opportunity to win back your trust and your business. To that end, we would like to offer you one month of service free of charge added on to the end of your billing period. If you would like to take advantage of this offer or you do not, please reply to this ticket to let us know, and we will promptly cancel your account. We look forward to continuing our business relationship with you. Thank you.

Posted by webgrafix, 03-04-2003, 04:56 PM
Is there a link to whmManager?

Posted by Andrew, 03-04-2003, 05:24 PM
http://www.nixt.org

Posted by Netrilli, 03-04-2003, 07:24 PM
Your refund has been sent, accepted and completed. If you are still having problems, contact Paypal. I have enough proof to show that you did accept it, and that it was sent to you. Your failure to understand simple things is your issue, not mine.

Posted by b86net, 03-07-2003, 10:47 AM
Netrilli is right. When someone makes a refund on paypal. The refund is not fully refunded until the first of the next month. I know this because I got a refund from a company, and my paypal has recieved the payment, yet it had not been credited. If you clearly review the paypal user agreement, it states that any refunds on paypal via credit card will be refunded only on the first of the next month. If your going to stick your foot in your mouth, make sure you have all the facts right first.

Posted by yyss11, 03-07-2003, 08:39 PM
really?

Posted by yalujiang, 03-07-2003, 08:44 PM
show me your proof,i also show my proof

Posted by Netrilli, 03-07-2003, 09:10 PM
I told you. If you have a problem, go to Paypal. To me, this matter is done and over with.

Posted by yalujiang, 03-08-2003, 12:17 AM
For me ,never over. You hurt me .

Posted by Netrilli, 03-08-2003, 12:19 AM
You need help

Posted by yalujiang, 03-08-2003, 12:22 AM
need your help ,refund me

Posted by Ryan32, 03-08-2003, 06:02 AM
dude did you not read above? Paypal does the refunds on the first of the month..... You should talk this out with the other guy in private, and get all the facts before you go trying to publicly bash someone.

Posted by pattox, 03-08-2003, 10:44 AM
phpmanagers connection to their site is fixed if you updated with the "ixed" file. Stop crying about phpmanager because *******it what else can you get with $30? it does the job and for $30 its a damn good script.

Posted by Netrilli, 03-08-2003, 11:28 AM
It does the job, and serves us well I'm a girl. We have talked it out in private. His refund was not sent through Paypal's refund method. I immediately sent him the money from my account. Which was accepted and completed. I do not post customer information or records, especially not on message boards. All information matched our records, including the name of the customer. We have talked it out through e-mail and the flooded Helpdesk tickets. To us, the issue is resolved.

Posted by sprintserve, 03-08-2003, 12:18 PM
How did this thread became "phpmanager sucks" thread Great to see it resolved.



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